Last updated November 13, 2026. This policy explains how Fur & Mane handles personal information.
What we collect
- Orders: your name, email, phone (optional), shipping address and what you ordered. Payment card details go directly to Stripe; we never receive them.
- Accounts: your email, name and a securely hashed password.
- Email sign-ups: your email address, when you confirmed it, and where you signed up.
- Messages: what you send us through the contact form.
- Analytics: we use Umami, which counts page views without cookies and without identifying you.
Cookies
We use only the cookies the site needs: your bag, your sign-in, the age confirmation and a discount code you entered. No advertising or tracking cookies.
Why we use it
To fulfil and support your orders, to send the emails you asked for, to answer your messages, and to meet our legal and tax obligations. We do not sell or rent personal information.
Who we share it with
- Stripe, to take payment.
- The postal carrier, to deliver your order.
- Our email provider, to send order and sign-up emails.
- Authorities, only where the law requires.
We email you about your orders. We send research notes and news only if you ticked the box to receive them and confirmed your address. Every one of those emails has an unsubscribe link, or use our contact page.
How long we keep it
Order records are kept for 7 years for tax purposes. Email sign-ups are kept until you unsubscribe. Messages are kept for 2 years.
Your choices
You can ask to see, correct or delete your personal information at any time: use our contact page. We do not knowingly collect information from anyone under 21; the site is for adults only.